Refund & Return Policy
We want you to be happy with your order. If something isn’t right, we’ll do our best to make it right.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of receiving your order.
We’ll be happy to provide a replacement at no additional cost once the issue has been verified.
To help us resolve the issue quickly, we may require clear photos and/or video showing the product, packaging, and the issue.
Requests made more than 7 days after delivery may not be eligible for a replacement
Changed Your Mind?
If you receive your order and decide it’s simply not for you, we accept returns within 7 days of delivery.
To be eligible for a return, the item must be unused, unworn, unwashed, and in its original condition.
Once we receive and inspect your return, we’ll issue a refund to your original payment method.
Please note that return shipping costs are the responsibility of the customer, and original shipping charges are non-refundable.
Non-Returnable Items
For hygiene and customization reasons, personalized/custom-made items and items that have been worn, washed, used, or altered cannot be returned unless they arrived damaged, defective, or incorrect.
How to Start a Return or Replacement
Please email us at info@lazydojo.com within 7 days of receiving your order.
Include your order number, a brief description of the issue, and, if the item is damaged, defective, or incorrect, photos and/or video showing the issue.
We’ll review your request and provide you with the next steps and return instructions.
Please contact us before sending anything back. Returns sent without prior approval may not be accepted.
Questions? We’re Here to Help
If you have any questions about your order, returns, sizing, or anything else, you can reach us at info@lazydojo.com or use the chat located in the bottom-right corner of our website.
We’re here to assist you and will be happy to help with any questions you may have.
